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Amanda
Customer Support AI Agent
Enterprise AI Customer Service
AI customer service AI agents
The Future of Customer Service
Build and train your own AI agent to handle customer service, support, and lead capture — trained on your business, ready in minutes.
— it's free to try
5 min setup
7-day free trial
UK / EU data servers
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James
AI Customer Service Agent
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Emma
AI Information Agent
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Customer Service AI Agent
Why AI Smarty
Built for businesses that
can't afford to get it wrong.
Enterprise-grade intelligence, security and compliance — without the enterprise price tag.
“In our view, the most intelligent customer service AI agents by far.”
Reasoning-grade models, trained on your business, guarded by a hybrid RAG pipeline that eliminates hallucinations on the data that matters.
GDPR compliant by design.
DPA ready. Right-to-be-forgotten flows built in. UK & EU data servers — your data never leaves the region.
Zero third-party retention.
LLM providers never store your data. AES-256 at rest, TLS 1.3 in transit — end to end.
Hybrid retrieval, zero hallucinations.
Vector + keyword + rerank. Your agent cites sources from your own knowledge base, not the open web.
Role-based control, multi-tenant.
Granular permissions per tenant, Row Level Security, SSO-ready — enterprise isolation out of the box.
24 / 7 / 365 — never sleeps.
Consistent, accurate responses around the clock. Trained on your data, improving with every conversation.
Built by engineers who've worked at
GoogleMetaOpenAIHugging Face
Ready-to-launch templates
Pick your agent template — live in minutes.
Agent Template Library. Each template is tuned, branded and ready — just plug in your knowledge base and specifics.
Model-agnostic
Integrates with every top LLM.
We route to the best model for each task — and when a better one ships, you get it automatically.
OpenAI
Claude
Gemini
Llama
Mistral
Chat Forms
Company Knowledge Base
AI Intent
Top LLMs
AI Chat
AI Smarty
Continuous updates · Automatic model upgrades · Never locked in
How it works
From setup to live conversations
in under five minutes.
Seven capabilities, one unified platform. Click any step to preview.
Hi! What brings you to AI Smarty today?
Looking at your Growth plan for my team
Great — mind if I grab your email so I can send you a tailored demo?
Hi! What brings you to AI Smarty today?
Looking at your Growth plan for my team
Great — mind if I grab your email so I can send you a tailored demo?
Everything you need
One platform. Every angle covered.
From no-code setup to enterprise deployment — AI Smarty ships the stack, you ship the business.
By the numbers
68,528+ conversations handled in the last 7 days.
Our platform scales from your first chat to your millionth — same pricing, same latency, same uptime guarantees.
99.98%
Platform uptime
Ease of use
No-code setup in 5 minutes.
Copy-paste embed. Upload PDFs, crawl your site, connect your docs. Your agent learns your business instantly.
Leads
Capture & convert.
Conversational forms with buying-intent triggers.
Handoff
Mood-aware escalation.
AI watches sentiment and routes to humans when it matters.
White label
Your brand. Our engine.
Coming soonAnalytics
Live insight on every conversation.
Always on
Never miss a customer — day or night.
24 / 7 / 365 coverage with consistent, on-brand responses.
Architecture
Multi-tenant from day one.
Row Level Security, enterprise-grade isolation, zero cross-tenant leakage.
Team
Built by AI engineers from the top labs.
Google, Meta, OpenAI, Hugging Face alumni on your side.
Starter
For solo founders getting their first AI agent live.
£39/mo£49
Billed annually at £468
- 1 AI Agent
- 2,000 Message Credits/mo~2,000 messages (~200 conversations). 1 credit per message with Midrange LLMs.
- 20MB storage per agentTotal training data storage per agent — documents, PDFs, web pages.
- Midrange LLMsReliable models for everyday use. 1 credit per message.
- Basic analytics
- Auto RetrainYour AI agent automatically retrains when you update data sources.
- AI EscalationAutomatically hands off to a human agent when the AI can't resolve a query.
- AI Contact FormAI-triggered contact form during conversations. Captures enquiries automatically.
- Email Notifications
- 2FA
- 1 team member
- Email support
- £Custom Branding (addon)Remove branding and have your AI agent trained on your brand name. Paid addon.
- £Booking Module (addon)Let your AI agent take real bookings — calendars, time slots, customer details, confirmations. £29/month billed annually.
7-day free trial · Cancel anytime
Growth
For growing businesses that need more AI power and leads.
£119/mo£149
Billed annually at £1,428
Everything in Starter, plus:
- 3 AI Agents
- 12,000 Message Credits/mo~6,000 messages (~600 conversations). 2 credits per message with Cutting-Edge LLMs.
- 40MB storage per agentTotal training data storage per agent — documents, PDFs, web pages.
- Cutting-Edge LLMsLatest generation models for superior accuracy. 2 credits per message.
- Advanced analytics
- Ultra IntelligenceOur top intelligence system — combined AI forms, AI escalations, top models, and heavily tuned custom hybrid LLM system.
- AI Lead FormsConversational lead capture — your AI agent asks questions naturally within the chat.
- Custom AI FormsBuild custom AI powered forms with your own fields, triggers and validations.
- Knowledge GapsIdentifies questions your AI agent couldn't answer so you can fill training gaps.
- White Gloves OnboardingWe set up your first AI agent for you — data, training, and deployment.
- Booking ModuleYour AI agent takes real bookings — calendars, time slots, customer details, confirmations. Included on Growth.
- 2 team members
- £Custom Branding (addon)Remove branding and have your AI agent trained on your brand name. Paid addon.
7-day free trial · Cancel anytime
Scale
For teams that need full control, branding and volume.
£399/mo£499
Billed annually at £4,788
Everything in Growth, plus:
- 5 AI Agents
- 40,000 Message Credits/mo~20,000 messages (~2,000 conversations). 2 credits per message with Cutting-Edge LLMs.
- 60MB storage per agentTotal training data storage per agent — documents, PDFs, web pages.
- Custom Branding
- Booking ModuleYour AI agent takes real bookings — calendars, time slots, customer details, confirmations. Included on Scale.
- 5 team members
- Support line
7-day free trial · Cancel anytime
Enterprise
Bespoke AI deployment with dedicated success management.
Custom
Tailored to your requirements
Everything in Scale, plus:
- Unlimited AI Agents
- Higher credit limits
- Unlimited storage
- Unlimited team members
- Booking ModuleYour AI agent takes real bookings — calendars, time slots, customer details, confirmations. Included on Enterprise.
- Success Manager (CSM)
- SLAs
- Audit LogsFull activity log for compliance and security review.
Add-ons
Enhance your plan with
powerful add-ons
Custom Branding
Remove default branding and have your AI agent trained on your brand name. Available on Starter and Growth plans.
£49
per month
Credit Packs
Top up your message credits anytime. Credits don't expire and carry over between billing periods.
£30
per 1,000 credits
Booking Module
Let your AI agent take real bookings — calendars, time slots, customer details, confirmations. Available on Starter as an add-on; included on Growth and above.
£29
per month, billed annually
Compare all features
| Feature | Starter | Growth | Scale | Enterprise |
|---|---|---|---|---|
| Core Limits | ||||
| AI Agents | 1 | 3 | 5 | Unlimited |
| Message Credits / month | 2,000 | 12,000 | 40,000 | Higher Limits |
| Storage per agent | 20 MB | 40 MB | 60 MB | Unlimited |
| LLMs | Midrange | Cutting-Edge | Cutting-Edge | Cutting-Edge |
| Analytics | Basic | Advanced | Advanced | Advanced |
| Team members | 1 | 2 | 5 | Unlimited |
| AI Features | ||||
| Auto Retrain | ||||
| AI Escalation | ||||
| AI Contact Form | ||||
| Ultra Intelligence | ||||
| AI Lead Forms | ||||
| Custom AI Forms | ||||
| Knowledge Gaps | ||||
| Platform & Security | ||||
| Email Notifications | ||||
| 2FA | ||||
| Custom Branding | Addon | Addon | ||
| Booking Module | Addon | |||
| SLAs | ||||
| Audit Logs | ||||
| Support & Onboarding | ||||
| Support | Support Line | Success Manager | ||
| White Gloves Onboarding | ||||
Start your 7-day free trial.
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