Business contact AI agent that captures enquiries 24 hours a day

Capture enquiries and connect with customers effortlessly

About This Agent

The Business Contact Agent is a conversational assistant designed to streamline communication and data collection for any business. It engages visitors through a natural chat interface, answering common questions from your knowledge base whilst efficiently gathering contact information and enquiry details.

What It Does

This AI agent excels at:

Greeting visitors and understanding what they need
Answering frequently asked questions about your business
Collecting contact details and enquiry specifics conversationally
Routing enquiries to the right team member or department

Why Choose This Template

The perfect starting point for any business that wants to capture more leads from their website. Simple to set up, works for any industry, and ensures no enquiry goes unanswered — even outside office hours.

Key Features

Natural contact capture

Knowledge base answers

Works for any business type

24/7 enquiry handling

Simple setup

Enquiry routing and handoff

AI-powered conversational questions that adapt to each visitor

Smart form triggers powered by AI intent detection, keywords, and timing

Automatic escalation to humans when frustration or complex queries are detected

Contact detail capture on all plans — AI-driven sales lead qualification forms with conversational flow on Growth+

Use Cases

Website visitor engagement
Contact information capture
Service and pricing enquiries
Enquiry routing to departments
After-hours lead collection

Who Is This For?

Perfect for any business looking to capture more website enquiries. Ideal for service businesses, consultancies, agencies, tradespeople, and professional firms of any size.

Frequently Asked Questions

How is this different from a contact form?

A form waits for the visitor to fill it in. The agent greets the visitor, answers their questions from your content, and asks for contact details at the point where the visitor is ready, which captures enquiries a static form would miss.

What does it need to get started?

Your website address. The agent imports your pages, learns your services and opening hours, and can be live in a few minutes. Add PDFs or documents later to widen what it can answer.

Can it route enquiries to the right person?

Yes. It identifies what the enquiry is about, for example sales, support, or accounts, and flags it for the right team when it hands over, with the transcript attached.

Does it work outside office hours?

That is when it is most useful. It answers questions and collects details at any hour, and your team picks up the enquiry with the full transcript the next morning.

Which businesses does this suit?

Any business with a website and enquiries to answer: consultancies, agencies, trades, professional firms, and local services of any size.

Hello! Welcome to {business_name}. I'm here to help answer any questions and connect you with the right person. What can I help you with?

Hello! Welcome to Smith & Partners. I'm here to help answer any questions and connect you with the right person. What can I help you with?

I'm interested in your consulting services. Do you work with small businesses?

Absolutely! We work with businesses of all sizes, from startups to established companies. Our consulting packages are tailored to your specific needs and budget. Could you tell me a bit about your business and what challenges you're facing? I can then point you to the most relevant service and arrange a conversation with one of our consultants.

Try asking:

What services do you offer?How can I get in touch?What are your business hours?

Ready to get started?

Create your AI agent in seconds. Customise the greeting, add your knowledge base, and deploy.

Example questions:

What services do you offer?How can I get in touch?What are your business hours?Can I get a quote?