AI reply generator
Draft a reply to a message, review or comment that answers what was asked in the tone you choose.
Enter a few details
Add your context, generate a draft and make it your own.
Limited free use. Powered by Gemini 2.5 Flash-Lite.
Your result
Complete the form to get started.
What does AI reply generator do?
Answer a customer message, review or comment quickly. Supply the facts your reply must include and the channel, and the tool returns two reply options matched to that channel and tone.
How to use this tool
- 01
Paste the message you received and remove names or contact details.
- 02
Add the facts your reply must include, then choose the channel and tone.
- 03
Choose Generate, review the reply options and copy the one that fits.
Example inputs
Use this example as a starting point, then replace it with your own details.
- Message you received
- I waited 20 minutes past my appointment time and nobody told me why.
- Facts and intent for your reply
- Apologise, explain a staff member was ill that day, and offer priority booking next time.
- Where you will reply
- Review response
- Tone
- Apologetic
Limits and what to check
Check that every fact, apology and offer in the reply is one you can stand behind. Missing details appear as placeholders. Do not paste personal information you would not want processed by an AI model.
Limited free usage is available with human verification. AI results are drafts for you to review, edit and copy. Avoid submitting confidential or sensitive information.
Frequently asked questions
Using the tool
Q1Does the reply add offers or promises?
It should only use the facts you supply. If something is missing, the draft uses a placeholder such as [booking link] rather than inventing a commitment.
Q2Can I use it for public review responses?
Yes. Choose Review response so the draft stays brief and avoids sharing private details in public.
Q3Which channels can I write replies for?
Email, review responses, social media and chat messages. The channel guides the length and style of the two reply options.
Q4Why do I get two reply options?
Two distinct drafts let you choose the approach that fits, then combine or edit them before you reply.
AI Smarty for your website
Let customers ask.
Let your AI agent answer.
Create an AI agent using your website and documents. Give visitors a way to find answers and leave an enquiry, even when your team is unavailable.
Starter and Growth include a 7-day trial.
Do you offer weekend appointments?
An illustration of an agent on your website.
Creating an agent is separate from using this tool. Your tool inputs are not added to an agent automatically.

