AI agents for security companies

Every security enquiry answered — and captured.

People look for security companies after something has spooked them, and they want answers now. An AI Smarty agent responds instantly, explains your systems and monitoring options, and books the security survey before the urgency fades.

the problem

Where security companies businesses lose leads

Urgency-driven leads cool fast

A break-in nearby sends homeowners searching tonight. Tomorrow morning is often too late to be their first conversation.

Monitoring options need explaining

Self-monitored, keyholder response, police response, contract terms — every sale requires the same detailed walkthrough.

Domestic and commercial mix in one inbox

A flat needing an alarm and a warehouse needing access control deserve different conversations from the first message.

what the agent does

Your best salesperson, on every page, at every hour

Trained on your website and documents, capturing leads and booking appointments the way you configure it.

  • Explains your alarm, monitoring, and response options from your own materials
  • Answers accreditation questions — NSI, SSAIB, insurance approval — accurately
  • Separates domestic and commercial enquiries into the right flows
  • Qualifies the property and requirements before booking a survey
  • Captures every out-of-hours enquiry, which in this trade is most of them

Questions it handles

Real questions your website visitors ask — and the agent answers:

  • What is the difference between monitored and unmonitored alarms?
  • Are you NSI or SSAIB approved?
  • How much is a monitored alarm system for a 3-bed house?
  • Can you cover access control for a small warehouse?
common questions

Frequently asked questions

Is a public-facing agent appropriate for a security business?
The agent only shares what you publish and train it on. It never discloses customer information, site details, or anything beyond your public content.
Can it handle both alarms and CCTV enquiries?
Yes — train it across your full service range and it will scope the enquiry, answer questions per service, and book the appropriate survey.
How does it qualify commercial enquiries?
You define the questions — premises type, size, existing systems, compliance needs — and the agent collects them before routing the lead to your commercial team.
get started

Put an AI agent to work on your security companies website this week

Train it on your website in minutes, customise the conversation, and paste one line of code. Free trial, no card required.