# Transcript PII redactor

Mask common personal details in a chat or call transcript, such as emails, phone numbers and names you list.

Canonical page: https://aismarty.com/tools/transcript-pii-redactor

## Purpose

Prepare a chat or call transcript for sharing, testing or training by masking emails, phone numbers, IP addresses, card-like numbers and the names you list, with a count of each replacement.

## How to use this tool

1. Paste a transcript and, optionally, list names that should be removed.
2. Choose Redact transcript to replace matches with labelled placeholders.
3. Read the whole result for details the tool missed, then copy or download it.

## Example inputs

- Transcript: Visitor: Hi, I am Priya Shah. Can someone call me on 07700 900123 or email priya.shah@example.com?
Agent: Thanks Priya. I have noted your details and a colleague will be in touch today.
Visitor: Great. My order reference is 48213.
- Names to redact: Priya Shah
Priya

## Limits and what to check

Redaction is pattern based and runs in your browser. It is not complete anonymisation and is not a compliance check. Addresses, unlisted names and details that identify someone in context can remain, so read the result before you share it.

## Frequently asked questions

### What does the redactor replace?

Common email addresses, phone numbers, IP addresses, card-like numbers that pass a checksum and the exact names you list. Each match becomes a placeholder such as [EMAIL].

### Is the result fully anonymised?

No. Pattern matching misses addresses, unlisted names, account numbers and details that identify someone in context. Review the result before sharing it.

### Is my transcript sent anywhere?

No. Redaction runs in your browser. The original stays on this page until you reset or leave, and is never sent or stored.

### How do I redact names the tool cannot detect?

List each name in the names field, one per line or separated by commas. Exact matches are replaced, including names that pattern matching would miss.

## Related tools

- [AI agent test question generator](https://aismarty.com/tools/agent-test-question-generator)
- [AI answer grounding checker](https://aismarty.com/tools/ai-answer-grounding-checker)
- [AI meeting notes summarizer](https://aismarty.com/tools/ai-meeting-notes-extractor)
- [All tools](https://aismarty.com/tools)